Effective Date: 04/2024
Last Updated: 06/2025
1. Introduction
FlipHunter.AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our software-as-a-service (SaaS) platform, or interact with our marketing campaigns, including Facebook lead generation advertisements.
Contact Information:
Email: nathan@fliphunter.ai
Website: fliphunter.ai
2. Information We Collect
2.1 Personal Information You Provide
We collect information you voluntarily provide to us, including:
Account Information: Name, email address, phone number, company name, job title
Profile Information: Investment preferences, property interests, location data
Payment Information: Billing address, payment method details (processed securely through third-party payment processors)
Communications: Messages, feedback, and support requests you send to us
Lead Form Data: Information submitted through Facebook lead generation forms, including name, email, phone number, and property investment interests
2.2 Information Collected Automatically
When you use our services, we automatically collect:
Usage Data: Features used, time spent, click patterns, search queries
Device Information: IP address, browser type, operating system, device identifiers
Log Data: Access times, pages viewed, referring URLs, system activity
Cookies and Tracking Technologies: As described in our Cookie Policy below
2.3 Third-Party Information
We may receive information about you from:
Social Media Platforms: When you interact with our Facebook ads or connect social accounts
Data Providers: Property data, market information, and public records
Integration Partners: When you connect third-party tools or services
Referral Sources: Information from users who refer you to our platform
3. How We Use Your Information
3.1 Service Provision
Provide and maintain our SaaS platform
Process property data requests and generate reports
Perform ROI calculations and investment analysis
Manage your account and subscription
Process payments and billing
3.2 Communication
Send service-related notifications and updates
Respond to your inquiries and support requests
Provide customer service and technical support
Send marketing communications (with your consent)
3.3 Platform Improvement
Analyze usage patterns to improve our services
Develop new features and functionality
Conduct research and analytics
Perform quality assurance and testing
3.4 Marketing and Advertising
Deliver targeted advertisements through Facebook and other platforms
Measure advertising effectiveness and ROI
Create custom audiences and lookalike audiences
Retarget users who have visited our website
3.5 Legal and Security
Comply with legal obligations and regulatory requirements
Protect against fraud, abuse, and security threats
Enforce our Terms of Service
Resolve disputes and investigate violations
4. Facebook Lead Generation Specific Practices
4.1 Lead Form Data Collection
When you submit information through our Facebook lead generation forms:
We collect the specific information you provide in the form
Facebook shares this information with us through their Lead Ads API
We may combine this data with other information we have about you
4.2 Facebook Pixel and Custom Audiences
We use Facebook's tracking technologies:
Facebook Pixel: Tracks website visitors for retargeting and conversion measurement
Custom Audiences: We may upload hashed email addresses to create custom audiences
Lookalike Audiences: Facebook helps us find similar users based on our customer data
4.3 Lead Follow-Up
After you submit a lead form:
We may contact you via email, phone, or other provided contact methods
We'll provide information about our services and investment opportunities
You can opt out of communications at any time
5. Information Sharing and Disclosure
5.1 We Share Information With:
Service Providers:
Cloud hosting and infrastructure providers
Payment processors and billing services
Email marketing and communication platforms
Analytics and tracking service providers
Customer support and CRM platforms
Business Partners:
Real estate data providers
Property listing services
Investment analysis tools
Integration partners and API connections
Marketing Platforms:
Facebook and Meta companies for advertising
Google Ads and analytics services
Other advertising and marketing platforms
5.2 We May Disclose Information:
To comply with legal obligations, court orders, or regulatory requirements
To protect our rights, property, or safety, or that of others
In connection with a business transaction (merger, acquisition, sale)
With your explicit consent
5.3 We Do Not:
Sell your personal information to third parties
Share your information for others' direct marketing without consent
Disclose sensitive financial information beyond what's necessary for our services
6. Data Security
We implement appropriate technical and organizational measures to protect your information:
Encryption: Data is encrypted in transit and at rest
Access Controls: Limited access on a need-to-know basis
Regular Audits: Security assessments and vulnerability testing
Incident Response: Procedures for detecting and responding to breaches
Employee Training: Regular privacy and security training for staff
7. Data Retention
We retain your information for as long as necessary to:
Provide our services and maintain your account
Comply with legal obligations
Resolve disputes and enforce agreements
Fulfill the purposes outlined in this policy
Specific Retention Periods:
Account data: Until account deletion plus 30 days
Lead form data: 7 years for business records
Usage logs: 2 years
Marketing data: Until you opt out plus 30 days
8. Your Rights and Choices
8.1 Access and Control
You have the right to:
Access your personal information
Correct inaccurate information
Delete your account and associated data
Download your data (data portability)
Restrict certain processing activities
8.2 Marketing Communications
You can:
Unsubscribe from email marketing using the link in emails
Opt out of SMS messages by replying "STOP"
Contact us to opt out of phone calls
Adjust Facebook ad preferences in your Facebook settings
8.3 Cookies and Tracking
You can:
Disable cookies in your browser settings
Opt out of Facebook Pixel tracking
Use browser "Do Not Track" settings
Clear existing cookies and data
9. International Data Transfers
If you are located outside the United States, your information may be transferred to and processed in the United States or other countries where we or our service providers operate. We ensure appropriate safeguards are in place for such transfers.
10. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.
11. State-Specific Privacy Rights
11.1 California Residents (CCPA/CPRA)
California residents have additional rights:
Right to know what personal information is collected
Right to delete personal information
Right to opt out of the sale of personal information
Right to non-discrimination for exercising privacy rights
California Shine the Light: You may request information about our disclosure of personal information to third parties for direct marketing purposes.
11.2 Other State Laws
Residents of Virginia, Colorado, Connecticut, and other states with comprehensive privacy laws may have similar rights. Contact us to exercise these rights.
12. European Data Protection (GDPR)
If you are in the European Economic Area, you have additional rights under the General Data Protection Regulation:
Legal Basis for Processing:
Contract performance (providing our services)
Legitimate interests (marketing, analytics, security)
Consent (where explicitly obtained)
Legal compliance (regulatory requirements)
Additional Rights:
Right to object to processing
Right to restrict processing
Right to data portability
Right to lodge a complaint with supervisory authorities
13. Updates to This Policy
We may update this Privacy Policy periodically. We will:
Post the updated policy on our website
Notify you of material changes via email or platform notification
Update the "Last Updated" date at the top of this policy
14. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: nathan@fliphunter.ai
Subject Line: Privacy Policy Inquiry
For faster response times, please include:
Your full name and email address associated with your account
Specific nature of your request or question
Any relevant account or reference numbers
15. Cookie Policy
15.1 Types of Cookies We Use
Essential Cookies: Required for basic website functionality Analytics Cookies: Google Analytics, internal usage tracking Marketing Cookies: Facebook Pixel, advertising platform cookies Functional Cookies: User preferences, session management
15.2 Managing Cookies
You can control cookies through your browser settings. Note that disabling certain cookies may limit website functionality.
16. Data Processing Addendum
For business customers who process personal data through our platform, we maintain a separate Data Processing Addendum (DPA) that governs our role as a data processor. Contact us for DPA details.
Acknowledgment: By using FlipHunter.AI services or submitting information through our lead generation forms, you acknowledge that you have read and understood this Privacy Policy.